HexesofVexes

Thanks for the suggestion, I’ll have a play in the new year and see if it’ll work ^_

Feel free to replace it with the remote tool of your choice. Just keep in mind that it needs to be easy to use from the supportee’s end (double click, read a code).

It’s going to sound really silly but here goes:

1. Ensure their background is the same as it was (seriously, they often use it as an extra way to find things).

2. Where possible, use windows icons for desktop shortcuts and mask link names to match vocab they’re familiar with.

3. Have rustdesk set up with a link saying “Let <your name> help me”.

4. Make sure they have their password written down somewhere.

5. Make sure you have their password written down somewhere.

6. Where possible have background updating, where not possible have a .sh file to do it for them.

7. Add desktop links for things like downloads, documents and pictures.

These are tips for any distro when moving less tech savvy relatives over. For those that like to game, ensure your fs on their gaming drive is a Linux one as it stops weird behaviour. Also, you know, install the games for them!

And here we see an expert hacker at work, with just a few commands as a root user, they managed to gain root access.