I am trying to use a Thermaltake Blacx Duet (ST0015) HDD Docking Station with my Linux computers (Linux Mint and Ubuntu, all latest).

I have a SATA disk plugged in one of the bays and when I connect it to a USB port with its cable (everything is brand new) nothing happens.

lsusb returns:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub Bus 001 Device 003: ID 046d:082d Logitech, Inc. HD Pro Webcam C920 Bus 001 Device 004: ID 046d:0ac4 Logitech, Inc. G535 Wireless Gaming Headset Bus 001 Device 005: ID 046d:c53a Logitech, Inc. PowerPlay Wireless Charging System Bus 001 Device 006: ID 046d:c547 Logitech, Inc. USB Receiver Bus 001 Device 007: ID 26ce:01a2 ASRock LED Controller Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub

The only message in dmesgrelated to usb is:

[ 474.891877] usbcore: registered new interface driver usb-storage

which I understand means that the usb-storage module is loaded.

Same behavior in Ubuntu.

Does this mean that the hardware is just incompatible or is there anything more I can try?